Is inboxy up?

Check first

• Status page: status.inboxy.net — live state of every part of the service, plus any incidents in flight.
• Big incidents: also posted to @inboxystatus on social.
• History: the status page archives every published incident since launch.

The status page updates within minutes of detection — usually faster than we can reply to an email. Check there first.

What can break, and what you'd notice

If this is having a wobble…	…here's what you'd see
Receiving mail	New mail not arriving; senders get a bounce.
Sorting mail	Mail arrives but isn't tagged or summarised yet — still readable, search still works.
Sending digests and forwards	Digest doesn't show up on time; OTP forwards stuck in the queue.
Agent and extension access	Your agent or browser extension errors out.
The website	The account page (and this one) won't load.
Click-through links	Links in forwarded mail or the digest 5xx when clicked.
Digest scheduling	Digests don't fire — even if sending itself is fine.

We try to fail gracefully

• If sorting is down, mail still arrives and is still readable — it just sits as "awaiting classification" until the sorter catches up.
• If sending is down, digests queue up and drain when it recovers. You won't get duplicates.
• The API and the website run as separate services, so one being down doesn't automatically take the other down.

When something looks off but the status page is quiet

Email support@inboxy.net with the time you noticed (timezone is fine, exact second isn't needed) and the email address on your account. We don't need the rest of your account details to investigate a service issue.